Cancellation Policy

Life happens - and I completely understand that! My goal is to provide a peaceful, stress-free experience for every client, and a little communication goes a long way in helping me do that.

Because I see a limited number of clients each day, I kindly ask that you give me at least 24 hours' notice if you need to cancel or reschedule. My scheduling program will automatically send you a friendly reminder by text and email, so you'll never be caught off guard. Giving advance notice opens that spot for someone else who may really need it - and I truly appreciate the thoughtfulness!

If advance notice isn't possible, a fee equal to the full session amount may be applied, which would need to be settled before your next visit.

Missed Appointments If you're unable to make it and I haven't heard from you, the full session fee will be charged.  After two missed appointments, I may have difficulty holding future reservations - but I always hope it never comes to that!

Running a Little Late? No worries - just send me a quick text to let me know! Please keep in mind that if you arrive late, I may need to shorten your session slightly to be fair to the next client. The full session rate will still apply, but I'll always do my best to make the most of whatever time we have together.

A Note on What I Do... Massage therapy is a wonderful, healing profession focused on improving your health and well-being through hands-on care. Please know that while I'm here to support you, massage therapists are not able to diagnose or prescribe for medical conditions. If something specific comes up, I'll always be happy to refer you to the right professional and work alongside your physician's guidance.

Getting in Touch - I'd love to hear from you! Feel free to call or text me anytime between 8am and 8pm. I do keep my ringer off during sessions so I can give each client my full, undivided attention - but I check messages in between and will always get back to you. No question is too small, and if I can't help, I'll do my best to point you in the right direction.

Wishing you a beautiful, relaxing day - I look forward to seeing you soon!